Client Project Summary (Community Development)
CLIENT
PeopleForce
Knowledge Management Ventures, Inc.
Bethlehem, Pennsylvania
PROJECT
Develop process and practices to manage an on-line workforce community for a company that specializes in business process management and business process improvement.
CHALLENGE
- Analyze and implement workflow processes for customer projects.
- Train and manage workforce in an on-line environment.
- Develop and manage an on-line community as a distributed workforce..
SOLUTION
Develop and manage an on-line community of workers in an environment where work can be completed efficiently with cost savings to the customer and the client. This community building exercise involves implementing community management tools and practices to establish an on-line environment that is conducive to a productive virtual workforce, and engaging applicaple principals of 'communities of practice' to leverage knowledge management of the distributed workforce for greater productivity and value generation.
 
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